Customer Service

*Monday to Friday from 09:00 am to 5:00 pm (AEST)

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CUSTOMER SERVICE - SEND US FEEDBACK

Please use the form below to send us your feedback or to report a problem
Please select the Feeback or Report a Problem from the drop down.

CUSTOMER SERVICE - CONTACT BY PHONE

If you have a problem with an order, a product or would just prefer to talk to someone about your query, contact us at the appropriate number.


Esprit Online Customer Service Contact Numbers

tel (australia platinum): 026 189 00 77 (australia Friends & Gold): 026 189 00 11

tel (new zealand platinum):04 888 1003 (new zealand Friends & Gold):04 888 1002


1 Toll free from landlines of Australia. Calls from mobile phones may vary according to network provider. Accessible Monday to Friday (except official holidays) during the period from 9:00 AM to 5:00 PM (AEST).
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3 Toll free from landlines of New Zealand. Calls from mobile phones may vary according to network provider. Accessible Monday to Friday (except official holidays) during the period from 9:00 AM to 5:00 PM (AEST).

Nautical trainers in faux leather
41 36 37 38 39 40
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Nautical trainers in faux leather

AUD$89.95

UN WOMEN Printed Scarf
1SIZE
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UN WOMEN Printed Scarf

AUD$39.95

UN WOMEN Printed Scarf
1SIZE
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UN WOMEN Printed Scarf

AUD$39.95

Soft scarf with a fine printed pattern
1SIZE
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Soft scarf with a fine printed pattern

AUD$49.95

Quilted nylon shoulder bag
1SIZE
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CATEGORY NOT CHOOSE

Quilted nylon shoulder bag

AUD$89.95

Small faux leather shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Small faux leather shoulder bag

AUD$69.95

Faux smooth leather hobo bag
1SIZE
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CATEGORY NOT CHOOSE

Faux smooth leather hobo bag

AUD$89.95

Printed scarf in a fine fabric
1SIZE
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Printed scarf in a fine fabric

AUD$39.95

Multi-colour shoulder bag + chain strap
1SIZE
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Multi-colour shoulder bag + chain strap

AUD$89.95

Quilted nylon shoulder bag
1SIZE
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CATEGORY NOT CHOOSE

Quilted nylon shoulder bag

AUD$89.95

Multi-colour shoulder bag + chain strap
1SIZE
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CATEGORY NOT CHOOSE

Multi-colour shoulder bag + chain strap

AUD$99.95

Elegant faux leather city bag
1SIZE
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Elegant faux leather city bag

AUD$119.95

Fluffy double-faced scarf
1SIZE
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Fluffy double-faced scarf

AUD$45.95

Cosy checked scarf with fine fringing
1SIZE
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Cosy checked scarf with fine fringing

AUD$45.95

Accessories small others
1SIZE
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Accessories small others

AUD$9.95

Shopper with quilted detail in nylon
1SIZE
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Shopper with quilted detail in nylon

AUD$99.95

Bags leather shoulder bag
1SIZE
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Bags leather shoulder bag

AUD$99.95

Shopper with quilted detail in nylon
1SIZE
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Shopper with quilted detail in nylon

AUD$99.95

Blended wool touchscreen gloves
S M L
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Blended wool touchscreen gloves

AUD$39.95

Bags tote
1SIZE
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Bags tote

AUD$29.95

Bags tote
1SIZE
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Bags tote

AUD$29.95

Soft poncho with large checks
S M
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Soft poncho with large checks

AUD$49.95

Metallic purse in genuine leather
1SIZE
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CATEGORY NOT CHOOSE

Metallic purse in genuine leather

AUD$99.95

Bags shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Bags shoulder bag

AUD$89.95

Oversized scarf with stars
1SIZE
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CATEGORY NOT CHOOSE

Oversized scarf with stars

AUD$49.95

Shopper with brightly coloured stripes
1SIZE
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Shopper with brightly coloured stripes

AUD$99.95

Loafers with front fringe
41 36 37 38 39 40
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Loafers with front fringe

AUD$89.95

Colourful slip-on trainers
41 36 37 38 39 40
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Colourful slip-on trainers

AUD$89.95

Trendy trainers with floral embroidery
41 36 37 38 39 40
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Trendy trainers with floral embroidery

AUD$99.95

Bags shoulder bag
1SIZE
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CATEGORY NOT CHOOSE

Bags shoulder bag

AUD$89.95

Formal Shoes textile ballerina
41 36 37 38 39 40
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CATEGORY NOT CHOOSE

Formal Shoes textile ballerina

AUD$89.95

Oversized scarf with stars
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Oversized scarf with stars

AUD$49.95

Smooth faux leather shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Smooth faux leather shoulder bag

AUD$69.95

Small faux leather shopper
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Small faux leather shopper

AUD$89.95

Metallic purse in genuine leather
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Metallic purse in genuine leather

AUD$99.95

Accessories small wallet
1SIZE
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CATEGORY NOT CHOOSE

Accessories small wallet

AUD$49.95

Slip-ons with ballerina ties
36 37 38 39 40
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Slip-ons with ballerina ties

AUD$49.95

Thongs with facet-cut stones
36 37 38 39 40
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Thongs with facet-cut stones

AUD$39.95

Faux leather shoulder bag/clutch
1SIZE
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CATEGORY NOT CHOOSE

Faux leather shoulder bag/clutch

AUD$99.95

Thongs with cotton straps
36 37 38 39 40
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CATEGORY NOT CHOOSE

Thongs with cotton straps

AUD$39.95

Embroidered glitter trainers with flowers
36 37 38 39 40
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CATEGORY NOT CHOOSE

Embroidered glitter trainers with flowers

AUD$89.95

Sequin-trimmed vest
S M
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Sequin-trimmed vest

AUD$49.95

Strappy sandals in goat leather
36 37 38 39 40
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CATEGORY NOT CHOOSE

Strappy sandals in goat leather

AUD$99.95

Wedge sandal with bast trim
36 37 38 39 40
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Wedge sandal with bast trim

AUD$99.95

Faux leather Snoopy shopper
1SIZE
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Faux leather Snoopy shopper

AUD$99.95

Small faux suede shoulder bag
1SIZE
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CATEGORY NOT CHOOSE

Small faux suede shoulder bag

AUD$69.95

Slip-on trainers with a check pattern
36 37 38 39 40
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CATEGORY NOT CHOOSE

Slip-on trainers with a check pattern

AUD$89.95

Metallic faux leather sandals with studs
36 37 38 39 40
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CATEGORY NOT CHOOSE

Metallic faux leather sandals with studs

AUD$69.95

Faux leather, flower detail city bag
1SIZE
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CATEGORY NOT CHOOSE

Faux leather, flower detail city bag

AUD$119.95

Sequin-trimmed vest
S M
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CATEGORY NOT CHOOSE

Sequin-trimmed vest

AUD$49.95

Small shoulder bag with a Snoopy print
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Small shoulder bag with a Snoopy print

AUD$69.95

Flap-over bag in a metallic leather look
1SIZE
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CATEGORY NOT CHOOSE

Flap-over bag in a metallic leather look

AUD$89.95

Luggage tag with a Snoopy print
1SIZE
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CATEGORY NOT CHOOSE

Luggage tag with a Snoopy print

AUD$29.95

Perforated belt in 100% suede
80 70 75 95 85 90
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CATEGORY NOT CHOOSE

Perforated belt in 100% suede

AUD$45.95

leather belt w metal button look
80 70 75 85 90
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CATEGORY NOT CHOOSE

leather belt w metal button look

AUD$45.95

Set of 3 multi design earrings
OSO
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CATEGORY NOT CHOOSE

Set of 3 multi design earrings

AUD$19.95

Bags leather shoulder bag
1SIZE
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CATEGORY NOT CHOOSE

Bags leather shoulder bag

AUD$99.95

Slip-on trainers with glitter and Woodstock
36 37 38 39 40
ADD TO BAG
CATEGORY NOT CHOOSE

Slip-on trainers with glitter and Woodstock

AUD$99.95

Bags shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Bags shoulder bag

AUD$99.95

Bags shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Bags shoulder bag

AUD$119.95

Round shoulder bag in a metallic look
1SIZE
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CATEGORY NOT CHOOSE

Round shoulder bag in a metallic look

AUD$69.95

Soft jersey cape
S M
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CATEGORY NOT CHOOSE

Soft jersey cape

AUD$49.95

Rucksack with a flamingo print
1SIZE
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CATEGORY NOT CHOOSE

Rucksack with a flamingo print

AUD$99.95

Saddle bag in smooth faux leather
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Saddle bag in smooth faux leather

AUD$89.95

Oversized scarf with stars
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Oversized scarf with stars

AUD$49.95

Perforated belt in 100% suede
80 70 75 95 85 90
ADD TO BAG
CATEGORY NOT CHOOSE

Perforated belt in 100% suede

AUD$45.95

Shoulder bag with a Snoopy pendant
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Shoulder bag with a Snoopy pendant

AUD$69.95

Shoulder bag with floral details
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Shoulder bag with floral details

AUD$99.95

Zip-up clutch bag with a Snoopy print
1SIZE
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CATEGORY NOT CHOOSE

Zip-up clutch bag with a Snoopy print

AUD$45.95

Baseball cap with Peanuts embroidery
1SIZE
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CATEGORY NOT CHOOSE

Baseball cap with Peanuts embroidery

AUD$39.95

Small metallic leather shoulder bag
1SIZE
ADD TO BAG
CATEGORY NOT CHOOSE

Small metallic leather shoulder bag

AUD$99.95

Fluffy poncho in a colour block style
S M
ADD TO BAG
CATEGORY NOT CHOOSE

Fluffy poncho in a colour block style

AUD$49.95